We take privacy and protection of your data very seriously and are committed to handling the personal information of those we engage with, whether customers, suppliers, or colleagues responsibly and in a way that meets the legal requirements of the countries in which we operate.
Please read this Policy carefully, as it becomes legally binding when you use our Services
We will collect and process the following data about you:
1. Information you give us.
1.1 You may give us information about you when you sign up to use our service, e.g. when you provide us with personal details like your name and email address. This also includes information you provide through your continued use of our Services, your participation in discussion boards or other social media functions on our Website or App, through entering a competition, promotion or survey, and by reporting problems with our Services. The information you give us may include your name, address, email address, phone number, and geographical location.
1.2 In some cases, such as when you send or receive high-value or high-volume transactions, or where we need to comply with anti-money laundering regulations, we may also need more commercial or identification information from you.
2. Information we collect about you. Concerning your use of our Services, we may automatically collect the following information:
2.1 details of the transactions you carry out when using our Services, including geographic location from which the transaction originates;
2.2 technical information, including the Internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
2.3 information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through, and from our Website or App (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer support number.
3. Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties and may receive information about you from them.
3.1 the banks you use to transfer money to us will provide us with your basic personal information, such as your name and address, as well as your financial information such as your bank account details;
3.2 business partners may provide us with your name and address, as well as financial information, such as card payment information;
3.3 advertising networks, analytics providers, and search information providers may provide us with pseudonymized information about you, such as confirming how you found our website;
Our products and services are directed at adults aged 18 years and over, and not intended for children. We do not knowingly collect data from this age group. Our verification process prevents CaribPay from collecting this data. If any data is collected from a child without verification of parental consent, it will be deleted.